Help us improve our process for when you experience home Wi-Fi issuesx
We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
Hi dw65, welcome to the community and thanks for posting. I'm sorry about that, the Spam controls are something that we constantly monitor and are working to improve. The new email platform will learn so please continue to categorise email as spam when it arrives, you can do so by selecting the email and then from the ‘More’ option choose ‘Mark as spam’ if you find email being marked as spam which is not, please use the ‘Mark as not spam’. You can find this option by navigating to the spam folder, selecting the email and clicking on the ‘more’ option.