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nic54
Aspiring Contributor
444 Views
Message 1 of 3

Sending email on Apple devices

Suddenly I’m unable to send emails from my BT account on four Apple devices (iPads and iPhones). I can receive emails, and can send emails via BT web. I have tried deleting the account on an iPad and then reinstalling, emails came back but have lost all folders so am hesitant to try this on the other devices.
I’d be grateful for help to resolve this.

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gg30340
Distinguished Sage
Distinguished Sage
432 Views
Message 2 of 3

Re: Sending email on Apple devices

Are you a BT Broadband customer or paying for your email through a BT Premium email account?

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nic54
Aspiring Contributor
424 Views
Message 3 of 3

Re: Sending email on Apple devices

Hi, I’m a broadband customer. Have been for years.

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