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Barns
Beginner
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Message 1 of 4

Sent emails not appearing in the sent folder in BT webmail

Hello, Can anyone suggest a solution to this problem:

When I send an email from the BT webmail, the sent email soes not appear in the Sent folder.

Is there any way to correct this?

Thanks

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Moderator
Moderator
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Message 2 of 4

Re: Sent emails not appearing in the sent folder in BT webmail

Hi @Barns I'm sorry to see you're sent emails are not appearing your BT webmail the sent folder . If you send over your details we'll get our email team to look into this, I'll send you a Private Message with details on how you can get in contact with the mod team.

Community ModeratorNeilO
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Message 3 of 4

Re: Sent emails not appearing in the sent folder in BT webmail

Hi @Barns  Check out This Post from another forum user reporting the same issue. See if deleting some from the blocked senders list helps solve this for you. Post back and let me know how you get on.

Cheers
John  

Community ModeratorJohnC
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Barns
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Message 4 of 4

Re: Sent emails not appearing in the sent folder in BT webmail

Hi,

I've deleted all Blocked Senders, and still I do not get any saved sent messages in the SENT folder.

Barns

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