I have a primary account with BT (@btinternet.com) and I am trying to set up sub accounts for my family. When I go to manage my email addresses, there is no tab to add or create a new account, I only get the option to link an account. I have looked in the user guide and that advises that there should be an add/create tab available.
Can anyone help?
Thanks in advance.
Solved! Go to Solution.
Thanks for your help.
I was a BT Yahoo customer but am now just BT and using the BT Mail website.
I have already been on the forums but can't find the answer to my question - just wondered if someone on here would know before I go to BT.
What e-mail service does it say you are on, when you use this link?
If you are still on the old mail service, then this link will allow you to manage your sub accounts.
I am BT and not BT Yahoo - tried logging in on the Yahoo link you provided just incase and can't.
I'll be able to take a look at this for you. Please send me in your details using the "Contact The Mods" link found in my profile.