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robertsjm79
Aspiring Contributor
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Message 1 of 4

Setting up Sub-Account

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Hi

 

I've joined the BT community today, having moved over from the utter mess that is Sky.Yahoo.

 

With Infinity 1 I now have broadband speed of 38mb, compared to 10mb with constant dropout.

My main e-mail address has been established OK using Mail on a MAC, and has received an external e-mail.

What I am struggling with at the moment, is setting up a secondary e-mail address for my wife, using Entourage on a MAC.

 

What is confusing me is this:-

 

On my Primary account the settings are:-

Incoming server - imap.mail.yahoo.com

Outgoing server - btinternet.com

 

on trying to set up a secondary account, the following details appear

Imap server - mail.btinternet.com

Outgoing server - smtp.02.co.uk

 

Is this correct, I expected that these would be the same?

 

What are the correct settings for setting up Entouage on a MAC

 

Help much appreciated

thanks

John

 

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Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: Setting up Sub-Account

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The email settings are in this link

 

http://bt.custhelp.com/app/answers/detail/a_id/6876/~/what-are-the-bt-yahoo!-mail-settings-for-outgo...

 

and this link is a guide to setting up Entourage email

 

https://kb.mediatemple.net/questions/535/How+can+I+set+up+email+in+Entourage%3F#gs

 

This is a guide to setting up a sub account with BTYahoo.

 

http://bt.custhelp.com/app/answers/detail/a_id/1148/~/what-are-sub-accounts-and-how-can-i-set-up-new...

 

If you are trying to set up a non BT email address you will have to have it verified, this is a link showing how to do that

 

http://bt.custhelp.com/app/answers/detail/a_id/10903/~/how-to-verify-email-addresses-(to-avoid-getti...)

 

robertsjm79
Aspiring Contributor
322 Views
Message 3 of 4

Re: Setting up Sub-Account

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Sorted

Many thanks for your input

thanks
John
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Distinguished Sage
Distinguished Sage
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Message 4 of 4

Re: Setting up Sub-Account

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Glad you got it sorted. Welcome to the forum. If you have any other problems they can usually be solved here

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