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hopeful
Aspiring Contributor
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Message 21 of 22

Re: Setting up an additional email address

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SOLVED IT.  I do not generally use my primary email address.  I'm so used to using a secondary address (and even BT always contact me on this address) that it didn't occur to me to use the Primary to add a sub account.

 

Thanks to all for your time and trouble.

 

Best Regards

 

Hopeful

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Distinguished Sage
Distinguished Sage
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Message 22 of 22

Re: Setting up an additional email address

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Glad you got it sorted. I'll remember to ask that first in future instead of presuming the primary address is being used.