Shorten an existing email address

[Gerry626]

Thanks that’s great advice. I will give it a go👍🏻

[gg30340]

@Paul608085 

That would be possible but in my opinion if you were going to set up a new email address you would be better to set up "forwarding" from the old account to the new account rather than a "rule" and of course not forgetting to tell all your contacts etc that you are now using a new email address so that eventually the old address will no longer be used by anyone.

@Gerry626 

You may find that your desired "new" email address may not be available because it is already in use.

If it is something that you feel you must have you could consider paying for your own domain which comes with email and you can then set up your own email address with the part before and after @  chosen by you and unique to you.

To check out what is possible do an Internet search on " own domain with email".

[Paul608085]

@gg30340 

"That would be possible but in my opinion if you were going to set up a new email address you would be better to set up "forwarding" from the old account to the new account rather than a "rule""

That is actually what I meant, but forgot the correct terminology!

"and of course not forgetting to tell all your contacts etc that you are now using a new email address so that eventually the old address will no longer be used by anyone."

I had assumed that the OP would do that if they chose this route. Though, whereas with the moving house analogy, Royal Mail will only redirect mail for a maximum of two years, (at least that was the case when we moved 13 years ago), I assume that email forwarding really can be permanent?

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[gg30340]

@Paul608085 wrote:

I had assumed that the OP would do that if they chose this route. Though, whereas with the moving house analogy, Royal Mail will only redirect mail for a maximum of two years, (at least that was the case when we moved 13 years ago), I assume that email forwarding really can be permanent?

Yes forwarding would stay for as long as the email account was active and accessed at least once every 150 days, however should the account holder leave BT Broadband the email account will be downgraded to a BTMail Basic email account which can only be used on a web browser and not with an email client/app amongst other limitations.  

At the moment BTMail Basic allows forwarding but this facility can and no doubt will be removed at some point in the future so I would not rely on it to always be there if you leave BT Broadband.