cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Zurdo
Contributor
149 Views
Message 11 of 12

Re: Signing in to email

No help to you I know but I use mail on a Dell desktop and have never had to resign in so they’re being economical with the truth!


@patrick9awrote:

still no luck I rang BT and they told me that Mail & Calendar is not compatable with my latest system and to use a browser email & there would be an update out later.

Regarding having to sign in every time they told me it was security I told them i did not have to do this on my laptop so I got no help really.

Thanks Patrick.


 

0 Ratings
Reply
Andy_N
Distinguished Guru
144 Views
Message 12 of 12

Re: Signing in to email


@patrick9awrote:

still no luck I rang BT and they told me that Mail & Calendar is not compatable with my latest system and to use a browser email & there would be an update out later.

Regarding having to sign in every time they told me it was security I told them i did not have to do this on my laptop so I got no help really.

Thanks Patrick.


Hi.

With regard email and W10 mail app, the helpdesk are as usual talking utter nonsense.

Are you with BTYahoo or BTMail?

Login via :-

https://signin1.bt.com/login/emailloginform

and a Yahoo image will confirm BTYahoo, otherwise it's BTMail.

When setting up the W10 mail app choose Other Account, or better still use Advanced Setup, then Internet email - enter all the settings and choose IMAP4.

Make sure that both the Email address and Username fields contain the full email address.

The settings as per :-

http://bt.custhelp.com/app/answers/detail/a_id/44917

With apps/clients, there is no user sign in everytime (if you've saved the password) - the only sign in is with webmail which has a 20 minute (I believe) inactivity timout.

0 Ratings
Reply