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Message 11 of 13

Re: Signing into email constantly

@wifiwill The mods are aware of the problem, please look at https://community.bt.com/t5/Email/Email-disconnections-have-returned/td-p/2326876 and add your comment there. Thanks. 

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Message 12 of 13

Re: Signing into email constantly

I am still getting this problem having first reported it in Nov 2023. I am having to log in several times a day despite always ticking the box to stay logged in. Am I alone in this problem persisting?

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Message 13 of 13

Re: Signing into email constantly

No, same thing happening here. If email is idle for a while, it gets logged out.

Not dependant on browser either.

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