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Instantsr
Beginner
415 Views
Message 1 of 3

Since auto login stopped cannot remember details to recover password

Hi all my tablets phones stopped receiving/sending emails since the auto login rules was changed .

Unfortunately it's a email which I have forgot all the security questions except my mum's maiden name. I can see all my previous emails but can't send/receive.

 

Help it has major importance to all my medical appointments etc.

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Distinguished Sage
Distinguished Sage
412 Views
Message 2 of 3

Re: Since auto login stopped cannot remember details to recover password

Welcome to this user forum.

Please use the forgotten 

The questions will be those associated with the main account.

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Instantsr
Beginner
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Message 3 of 3

Re: Since auto login stopped cannot remember details to recover password

Hi
It allowed me to put my mum's maiden name and then reset password. But not working...is btinternet server still working?
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