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Compas
Beginner
202 Views
Message 1 of 3

Spam Email Missing

I have not seen any Spam emails for weeks now and I am concerned that I have lost valid emails. At least I am being told that emails have been sent to me however, I have not received any. Since I have not seen any emails appearing in the Spam folder for some time now so I am not confident that this is functioning correctly.

I know this topic has been raised before but I cant see a fix - is there one?

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2 REPLIES 2
Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Spam Email Missing

Unfortunately not, the BT mail system seems to lurch from one extreme to the other with regard to spam

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Moderator
Moderator
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Message 3 of 3

Re: Spam Email Missing

Hi @Compas 

Welcome to the Community and thanks for your post!

I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Cheers,

Robbie

Community ModeratorRobbieMac
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