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Stephen5000
Contributor
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Message 71 of 132

Re: Staying Logged In?

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Must be also said that T.Bird has far better facilities than BT Mail, one simple example you can "Save as" a e mail to you5r c drive, another example is that it's very easy to carry out a complete back up of the T. Bird mail system.

Just hope this helps

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Hey buddy, with respect, this is not the issue. Plenty of us want to use a 'web based' email service. Yes, there are many advantages using a client, but only if you want to use it. The fundamental issue discussed here is that the web based service now kicks you off every 20 minutes whether you want to or not - so, afraid it doesn't help...
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Ultraviolet13
Beginner
506 Views
Message 72 of 132

Re: Staying Logged In?

If I were cynical I might think this was just a way for BT to free up resources on their servers. Clearing every active login at least 12 times a day has to reduce the number of concurrent processes, strain on memory, disks etc. Might also mean they won’t have to purchase addition kit to support their customers’ increasing demands on the service. If I were cynical that is. 😉

 

Also, on a personal note – my swear jar is now filling up much, much more rapidly.

Distinguished Sage
Distinguished Sage
500 Views
Message 73 of 132

Re: Staying Logged In?


@Stephen5000 wrote:

Indeed, great news! Though you forgot to mention that the hack involved database information being trawled, not 'open' email accounts. Nothing a 'customer' could have prevented, but stuff that the host companies like BT, and Yahoo, should have been much vigilant on...


I was responding to your statement that your account has never been hacked in 23 years and having re-read it I still don't see anywhere in it you mentioning any exceptions or differing methods of being hacked such as the Yahoo hacks you now mention. in fact you said "It's happened at least, well, let me see, maybe it's... nope, actually, it's zero". so if that is the case you are indeed a lucky person.

n1ckk1ng2
Newbie
475 Views
Message 74 of 132

Re: Staying Logged In?

I can't actually see whether Thunderbird acts like a pop3 mail client, in that it downloads all mails to a local drive. This is not what I'm paying BT for: I require that THEY look after my mails, so I can access them from anywhere. Perhaps this is an underhand way to get people to look after their own mails. There's undoubtedly megatons of rubbish stored on their servers they would be delighted to lose: I try to minimise my archive.

 

If this is the real reason, then limit the amount of on-line storage, or charge for it appropriately. Ah, but then it would not be competitive, and they seem to be desperate for new clients...

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Distinguished Sage
Distinguished Sage
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Message 75 of 132

Re: Staying Logged In?


@n1ckk1ng2 wrote:

I can't actually see whether Thunderbird acts like a pop3 mail client, in that it downloads all mails to a local drive. This is not what I'm paying BT for:


Thunderbird need to be configured as IMAP (Local folders), it will then replicate every folder that is on the mail server, and keep a local copy on your computer which allows you to backup any messages if you want.

 

It also will also allow you to work offline, once all messages have synchronised.

 

Better than relying only on a copy held by someone else.

 

Distinguished Sage
Distinguished Sage
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Message 76 of 132

Re: Staying Logged In?

Even with POP3 you can tick the box to leave a copy of the message on the server so that it is accessible anywhere.

 

You have more faith than me if you trust ANYBODY to look after your mail for you.

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allanraymond
Aspiring Expert
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Message 77 of 132

Re: Staying Logged In?

In the case of "anybody", I'm not aware BT have lost any of my emails in the many years I have been a customer of them for my email facility. Obviously there can always be a first time.

 

 

 

 

 

 

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Distinguished Sage
Distinguished Sage
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Message 78 of 132

Re: Staying Logged In?


@allanraymond wrote:

In the case of "anybody", I'm not aware BT have lost any of my emails in the many years I have been a customer of them for my email facility. Obviously there can always be a first time.

 


That's great it has never happened to you and hopefully it never will but it does happen.

 

Just a quick look at the first page of the email part of forum came up with this.

 

https://community.bt.com/t5/Email/Your-BT-Email-address-no-longer-exists/td-p/1802054

 

https://community.bt.com/t5/Email/delete-email-address/td-p/1797556

 

https://community.bt.com/t5/Email/Deleted-email-address/td-p/1799814

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Stephen5000
Contributor
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Message 79 of 132

Re: Staying Logged In?

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That's great it has never happened to you and hopefully it never will but it does happen.

 

Just a quick look at the first page of the email part of forum came up with this.

 

https://community.bt.com/t5/Email/Your-BT-Email-address-no-longer-exists/td-p/1802054

 

https://community.bt.com/t5/Email/delete-email-address/td-p/1797556

 

https://community.bt.com/t5/Email/Deleted-email-address/td-p/1799814

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Wow, that is really scary! I have 'premium BT' email, can you advise what the time limits are on using it though I don't think it'll be an issue as I log on daily, but to have your account simply 'deleted' would be a hugely stressful situation!

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Distinguished Sage
Distinguished Sage
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Message 80 of 132

Re: Staying Logged In?


@Stephen5000 wrote:

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Wow, that is really scary! I have 'premium BT' email, can you advise what the time limits are on using it though I don't think it'll be an issue as I log on daily, but to have your account simply 'deleted' would be a hugely stressful situation!


As per this link in the normal course of things but as you will have read in threads I posted some of these posters were using their accounts on a daily basis and they were deleted for some unknown reason.

 

http://bt.custhelp.com/app/answers/detail/a_id/44499/~/why-has-my-bt-email-address-been-suspended-or...

 

As you are no doubt aware and hopefully you already do back ups of the important stuff on your computer so it begs the question, why would you not do this with your emails and instead entrust somebody else, ie BT to store your emails.