on 08-12-2012 11h24
Two days ago I suddenly stopped receiving emails in my Outlook Express.
Outlook Express is configured to receive from my old Orange address which has never been a problem. Thinking it might be a problem with my Orange account, I checked with them and they assure me my account is still active. (I regularly log into my Orange account to keep it active.) Everything's been working fine for the past 2 years.
None of my settings have been changed. Outgoing mail is mail.btinternet.com, and incoming mail is pop.orangehome.co.uk.
I have just realised that around the time this happened I got an email in my Hotmail about changing from Hotmail to Outlook. When I opened this it said thank you for switching to Outlook, and then instead of being in Hotmail I was suddenly in Outlook! It didn't even ask me if I wanted to or not. But I noticed there was an option there to switch back to Hotmail which I did immediately.
Of course, I don't know if it was that that stopped my Outlook Express from receiving mail. (I can still send mail from Outlook Express.) But it's the only thing I can think off and it does seem an odd coincidence.
I've tried doing a System Restore back to the day before this happened, thinking there might have been a registry change or something which could be undone, but this didn't help.
I'm now at my wit's end and panicking a bit. I'm a disabled pensioner, living alone, and rely on Outlook Express for all my financial and shopping stuff.
Does anyone have any ideas where I might go from here?
Solved! Go to Solution.
on 08-12-2012 13h00
It was Orange's fault. They no longer require the @fs appendage at the end of the account name in Outlook Express account properties.
Wish they'd told me.