Sub Accounts Missing from BT Premium Mail Page

[zelcran]

I need to reset passwords on my BT Premium mail sub-accounts but cannot find the sub-accounts let alone how to reset the passwords.

[DanielS]

Hi @zelcran,

It's possible that the sub accounts aren't linked to your BT account. I've sent you a private message so we can check to see where they are for you. When you're replying back, make sure you include every email that you need help with please.

Thanks

DanielS