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Sting1980
Beginner
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Talk21 Email Stopped Working in Outlook - Works via Yahoo Mail and Web Mail

Hi everyone,

I've been enjoying my Talk21 account for a very long time, however about a month ago IMAP access ceased working.

I am still able to access my emails via the Yahoo Mail app and via WebMail, but Outlook returns an unknown error.

I am using the following server settings:

Username: <my talk21 email address>
Password: <talk21 password - works for Yahoo Mail and Web Mail>
IMAP Server: mail.btinternet.com:993
Encryption Method: SSL/TLS
SMTP: mail.btinternet.com:465
Encryption Method: SSL/TLS
Enabled 'My SMTP Server requires authentication'

As a bit of a lost one what to do next, it is strange as is just stopped working one Sunday evening. I have tried using the Yahoo Mail IMAP/SMTP server host : ports but to no avail. 

Any advice on what to do next is appreciated!

Thanks.

 

 

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