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Posts: 29
Registered: ‎10-04-2010
0 Ratings

I have an email account using but i think it has been compromised, however i cannot change password because i cant remember what postcode i used when i signed up. I also CANNOT contact the customer services due to the fact i no longer have my line/calls with BT. I have some personal info incorporated within my emails and i cant get to move them.


Can anyone help?




as you can probably tell it is quite urgent

Recognised Expert
Posts: 1,635
Registered: ‎29-06-2011
0 Ratings


Have you tried 0800 633 5335.

This is the helpline for dial up customers.