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MiketheExDJ
Beginner
633 Views
Message 1 of 5

The new email from BT

The new email has improved, but I do have a problem

I often edit my text using Microsoft Word, then copy and paste the text into the body of my email. That works OK, BUT, when the email gets sent, the pasted text has the Word command strings inserted as well, which makes the message very hard to decipher. Can this please be fixed, as Word is not only a good product forediting messages, but also  enables me to keep a file copy as well

Mike.

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4 REPLIES 4
licquorice
Distinguished Sage
Distinguished Sage
622 Views
Message 2 of 5

Re: The new email from BT

This is a known problem and is under investigation

https://community.bt.com/t5/Email/Email-migrations-Update-from-BT/td-p/2062527

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Anonymous
Not applicable
616 Views
Message 3 of 5

Re: The new email from BT

Is it any better if you use .RTF instead of .DOC or . DOCX ?

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MiketheExDJ
Beginner
587 Views
Message 4 of 5

Re: The new email from BT

Yippee!!

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MiketheExDJ
Beginner
585 Views
Message 5 of 5

Re: The new email from BT

I will try a rich text file, but .doc and docx do not work...

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