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rich1608
Contributor
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Message 1 of 4

Thunderbird stopped working with BT email

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Hello

Is there currently a problem with email clients such as Thunderbird being able to log on to the mail.btinternet.com server? I've been using Thunderbird for a month on my new PC and it's been working perfectly until this morning but now this message comes up after a while.

I still have my old PC which used Outlook Express for email and I tried that to see if it worked and no it doesn't which makes me think the problem is with BT, not my computer(s).

Needless to say I have gone through all the server settings, username/account names and passwords and nothing has changed since yesterday when it was working fine.

Thanks

Richard

TB.jpg

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Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: Thunderbird stopped working with BT email

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Happens all the time, do nothing and service will be resumed.

Presume you can still access your mail via webmail.

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rich1608
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Message 3 of 4

Re: Thunderbird stopped working with BT email

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Thanks for your reply, yes I can access webmail no problem at all. The issue seems to be my email client logging in to the BT server.

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rich1608
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Message 4 of 4

Re: Thunderbird stopped working with BT email

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Pleased to say it's working OK now so you were right.