I have a new LG K42 mobile phone but on a daily basis I receive a message that my Token authorization has expired and to receive my e-mails, I must login again. I have never had this before, how do I overcome this ?
I have been waiting for help to follow your suggestion of uninstalling and re-installing the BT e-mail app, and we did this yesterday. So far so good but sometimes there would be a three day gap between token requests. The strange thing is that my wife and myself bought identical phones at the same time and she gets this Token authorization about every 8 to 10 days.
I have deleted the BT e-mail app and then down loaded it again, as suggested but we are still receiving these annoying Token authorization expired notices asking me to re-login. Does anyone know how to stop this ?
Hi @hsittocs67, welcome to the forum and sorry you are getting the token expiry message. We would like to investigate this further. I've sent you a Private Message so you can get in touch with us and we'll be happy to get this fixed.
The simplest way to stop it is to use a proper mail app such as Blue Mail rather than the dire BT Mail app.