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wrecker
Contributor
2,140 Views
Message 1 of 16

Transfer to Bt mail server

Some years ago I was notified that my Btinternet.com email address was being transfered to the BT server from the Yahoo server. Nothing has happened. However when I login to the web access on the BT/yahoo server. that "Oath" is trying to run scripts on my machine .I do not wish this intrusion to happen. I wish to be moved to the Btinternet server as promised some years ago.
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15 REPLIES 15
Zurdo
Contributor
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Message 2 of 16

Re: Transfer to Bt mail server

I’m in exactly the same position so will view replies with interest. Why tell us and then do nothing?
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imjolly
Distinguished Sage
Distinguished Sage
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Message 3 of 16

Re: Transfer to Bt mail server

the move from BTYahoo mail to BT mail is postponed indefinitely



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wrecker
Contributor
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Message 4 of 16

Re: Transfer to Bt mail server

That certainly answers the first part of my question. The isecond part is why? . Also why is a company which I have no contractual relationship "Oath" trying to run scrips on my machine when i use my email web access? The are based in the USA and not subject to the GDPR my contract is with BT which is !
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gg30340
Distinguished Sage
Distinguished Sage
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Message 5 of 16

Re: Transfer to Bt mail server

You are incorrect when you say that the GDPR does not apply to companies based in the USA. The GDPR does apply to companies that are out side the UK and EU. 

https://ec.europa.eu/info/law/law-topic/data-protection/reform/rules-business-and-organisations/appl...

https://www.cio.com/article/3161920/privacy/article.html

Have a look at these threads which may give you some information that you can use to decide what you want to do if you are not happy using the email service.

https://community.bt.com/t5/Email/BT-Yahoo-email-new-Terms-and-Conditions/td-p/1848440

https://community.bt.com/t5/Email/oath-message/td-p/1849643

https://community.bt.com/t5/Email/BT-Yahoo-Mail-no-access-to-quot-Privacy-updated-quot/td-p/1848884

https://community.bt.com/t5/Email/Yahoo-Oath-Cookies/td-p/1849333

 

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lewisdm
Beginner
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Message 6 of 16

Re: Transfer to Bt mail server

I am in the same position too. I have called BT who advise they will transfer me to BT Mail over the phone. Net result is they have now stopped me being able to see my email on bt yahoo and yahoo completely and I have not been transferred to BT Mail. I am told they will call me back on Sunday 17th to sort it out. Unbelievable
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wrecker
Contributor
2,039 Views
Message 7 of 16

Re: Transfer to Bt mail server

First of all many thanks to everyone for your various comments and links. I still find it unacceptable that a company with which I have no contractual relationship with and is without the UK attempts to run scripts on my machine .I block them. I come back to my original point BT emailed me some years ago and made great play that they were moving me to the BT server and if I wished to access any Yahoo groups etc I would need to set up a Yahoo identity. which I duly did as I used a couple of groups at that time. I find it totally unacceptable that they have made a decision not to move my account to the bt email server and have not had the courtesy to email; to say they have had a change of policy or run into contractual or technical problems. That is not the way to treat customers.
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Zurdo
Contributor
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Message 8 of 16

Re: Transfer to Bt mail server

Thanks to you for bringing this up Wrecker. Reading the replies and other threads about mail I think I’m not gonna rock the boat and so stay with my mail as it is. At least I can read it!

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gg30340
Distinguished Sage
Distinguished Sage
2,025 Views
Message 9 of 16

Re: Transfer to Bt mail server


@lewisdm wrote:
I am in the same position too. I have called BT who advise they will transfer me to BT Mail over the phone. Net result is they have now stopped me being able to see my email on bt yahoo and yahoo completely and I have not been transferred to BT Mail. I am told they will call me back on Sunday 17th to sort it out. Unbelievable

There is no way that you are going to be transferred to BTMail. Whoever told you that is mistaken and should not have told you that. 

As has already been mentioned the migration of BTYahoo email customers to BTMail was stopped about four years ago and there are no plans to restart it any time soon if at all.

 

Andy_N
Distinguished Guru
2,004 Views
Message 10 of 16

Re: Transfer to Bt mail server


@lewisdmwrote:
I am in the same position too. I have called BT who advise they will transfer me to BT Mail over the phone. Net result is they have now stopped me being able to see my email on bt yahoo and yahoo completely and I have not been transferred to BT Mail. I am told they will call me back on Sunday 17th to sort it out. Unbelievable

I'm afraid that is utter nonsense. The helpdesk adviser has no idea what they are talking about. However it is likely they got confused and have either done something to your account, or it's a coincidence  that you can't login.

Have you tried :-

https://mail.yahoo.com

For those people still on BTYahoo - I'm going to suggest ½ of the accounts, since the figures have never been released - no-one is going to be transferred to BTMail.

Migration was stopped in September 2014, for reasons unknown - despite numerous attempts at getting an answer. In fact I was told there were "commercial decisions", and the person telling me was particularly aggressive for the continued questions about it. The situation is plainly wrong. There were indications of security issues too. Who knows!

Your best bet is really to get email from a different supplier, like Gmail and remove the ISP element from email altogether. That way if you change ISPs, you should have no hassle.

 

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