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Moderator
Moderator
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Message 11 of 16

Re: Transferring Bt Premium Email

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Hi @alchad,

Due to the errors that you keep seeing I am trying to get it moved across for you from our side.

As soon as I hear back, I will be in touch to let you know what's happening.

Thanks

DanielS

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alchad
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Message 12 of 16

Re: Transferring Bt Premium Email

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Daniel, 

Think that would be a good idea, many thanks.


Regards

Alan C

PS have sent you a PM with some ifo which might be relevant

 

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Moderator
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Message 13 of 16

Re: Transferring Bt Premium Email

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Hi @alchad,

Thanks for sending that in to me. I've been going over it and, in theory, that shouldn't affect it. I'll still make the team aware.

I'll be in the office both Sunday and Monday but I'm off on Tuesday. I'll be in touch on Monday regardless.

Thanks

DanielS

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Moderator
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Message 14 of 16

Re: Transferring Bt Premium Email

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Hi @alchad,

Thanks for speaking with me today.

To confirm, your email address has been moved over for you and I've also ceased the Premium Mail account. There should be no extra charges for the Premium Mail account either as we had credited up until the next bill was due in April Smiley Happy

Take care and enjoy your day

Thanks

DanielS

alchad
Aspiring Contributor
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Message 15 of 16

Re: Transferring Bt Premium Email

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Daniel,

Many thanks, but can I just check that you moved both mine and the other one across?

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Moderator
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Message 16 of 16

Re: Transferring Bt Premium Email

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You are very welcome.

Both have been moved across Smiley Very Happy

Thanks

DanielS