I am running Outlook on Windows 10 for my email. I have always (for years) moved unwanted emails into my Trash folder where I leave them for a specific amount of time then delete them manually. This works for me for the odd occassion I need to revisit an email. In the last two weeks my Trash folder has started to empty itself. This morning I watched the 'count' going down in front of my eyes. Has something changed? I have changed no settings and do not have the delete on exit box ticked. From other peoples posts it suggests this is one by BT rather then Outlook. Any ideas?
The trash folder empties on a 30 day rolling program.
If you don't want things deleted don't put them in trash. Set up a "Pending" folder until such time that you have made up your mind that you no longer want it.
Thank you - a pending folder is a good idea. I will do that. However I havea lways kept 1 years worth of emails in Trash with no problem at all until last week. Strange.