Trash Emails Deleting Automatically

[jauldp]

Have just become aware that the emails in my trash file are deleting automatically. I don't remember changing to this option . How do you alter this default?

[gg30340 · Accepted solution]

The trash folder on the BTMail system automatically deletes emails that are in it on a 30 day rolling program. It can not be altered.

If you don't want an email to be permanently deleted, don't put it in the trash folder. Consider setting up a pending folder until you have made up your mind that they email should be deleted.

[jauldp]

Thank you for your explanation & advice. jauldp