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Newbie
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Message 1 of 3

Trash Emails Deleting Automatically

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Have just become aware that the emails in my trash file are deleting automatically. I don't remember changing to this option . How do you alter this default?

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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Trash Emails Deleting Automatically

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The trash folder on the BTMail system automatically deletes emails that are in it on a 30 day rolling program. It can not be altered.

If you don't want an email to be permanently deleted, don't put it in the trash folder. Consider setting up a pending folder until you have made up your mind that they email should be deleted.

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Newbie
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Message 3 of 3

Re: Trash Emails Deleting Automatically

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Thank you for your explanation & advice. jauldp
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