@Amandat1 wrote:
When you call the number provided there is a recorded message stating please recite the landline number you are calling about, I don’t have a landline number in my name and haven’t for many years
It may be because you have called them out side the opening hours Monday to Friday 9am to 9pm, Saturday and Sunday 9am to 6pm.
Try calling again within the opening hours and it might be answered by a human.
