cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Trevor-BS
Beginner
349 Views
Message 1 of 5

Trying to log onto MyBT redirects to Webmail page

Go to solution

Trying to log onto MyBT redirects to Webmail page. Has anyone else had this problem?

0 Ratings
Reply
4 REPLIES 4
Carlusha
Recognised Expert
347 Views
Message 2 of 5

Re: Trying to log onto MyBT redirects to Webmail page

Go to solution

Are you selecting MyBT from this page?

https://www.bt.com/ 

0 Ratings
Reply
Trevor-BS
Beginner
343 Views
Message 3 of 5

Re: Trying to log onto MyBT redirects to Webmail page

Go to solution
Just tried from there and still get redirected after briefly seeing a "myBT" page before redirecting to the webmail
0 Ratings
Reply
Carlusha
Recognised Expert
336 Views
Message 4 of 5

Re: Trying to log onto MyBT redirects to Webmail page

Go to solution

If this is a new problem and it used to work perfectly, try a different browser just to check another possibility.

0 Ratings
Reply
Trevor-BS
Beginner
322 Views
Message 5 of 5

Re: Trying to log onto MyBT redirects to Webmail page

Go to solution
Hi, Have just had chance to check with different Browser & Laptop & OS ( problem under Chrome & Windows 10, OK with Firefox & Linux) will clear down Chrome "History" and mark as fixed. If not OK will open new problem.
0 Ratings
Reply