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Ian1878
Beginner
230 Views
Message 1 of 4

Two step authentication on 2nd email address

Hi, I have three email addresses within my account for use of myself, my wife and son respectively. When my son tries to access email, two factor authentication kicks in but the passcode is sent to my mobile, not his. I cant see where to change the setup so that authorisation goes to the user of the mail instead of me. Any advice please?

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3 REPLIES 3
licquorice
Distinguished Sage
Distinguished Sage
223 Views
Message 2 of 4

Re: Two step authentication on 2nd email address

You will need to 'gift' the email address to him and he will need his own BTID to accept it and manage it.

https://www.bt.com/help/email/manage-email-account/account-set-up/how-do-i-create-and-activate-a-new...

Ian1878
Beginner
214 Views
Message 3 of 4

Re: Two step authentication on 2nd email address

Thanks. I'll try this
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NeilO
Moderator
Moderator
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Message 4 of 4

Re: Two step authentication on 2nd email address

@Ian1878 post back and let us know how you get on.

Thanks

Neil

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