Can anybody help us, please? We have been having problems when we try to log into our email. It is very frustrating because we keep getting messages like "email error: bmx_***". Also the last message said our email account was locked . Thank you for all your advice and help. We never had problems before but this month has been very frustrating. I am 85 and I need to contact our family abroad on a regular basis by email. Once again, many thanks for all your trouble.