cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
endgrain
Beginner
542 Views
Message 1 of 5

Unable to add external email accounts to BT Web Mail

Go to solution

Got to the add external account menu ok. When adding a Gmail account, the password box lightens and I cannot insert the password. So, I tried a different tactic and inserted the password and IMAP first, then inserted other details. Success inserting all details but error message when pressing save button. I see someone else had a similar problem but I don't see that it was solved!

4 REPLIES 4
gg30340
Distinguished Sage
Distinguished Sage
530 Views
Message 2 of 5

Re: Unable to add external email accounts to BT Web Mail

Go to solution

It has not been solved. It is an on going problem that the BT email team are aware of. It is not known when a fix will be forth coming.

endgrain
Beginner
520 Views
Message 3 of 5

Re: Unable to add external email accounts to BT Web Mail

Go to solution

Thank you.

I at least now know the current situation.

licquorice
Distinguished Sage
Distinguished Sage
513 Views
Message 4 of 5

Re: Unable to add external email accounts to BT Web Mail

Go to solution

You would be better adding your BT email account to Gmail.

endgrain
Beginner
506 Views
Message 5 of 5

Re: Unable to add external email accounts to BT Web Mail

Go to solution

Thank you.

I have done exactly that !

0 Ratings
Reply