Got to the add external account menu ok. When adding a Gmail account, the password box lightens and I cannot insert the password. So, I tried a different tactic and inserted the password and IMAP first, then inserted other details. Success inserting all details but error message when pressing save button. I see someone else had a similar problem but I don't see that it was solved!
Solved! Go to Solution.
It has not been solved. It is an on going problem that the BT email team are aware of. It is not known when a fix will be forth coming.
You would be better adding your BT email account to Gmail.