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Message 11 of 13

Re: Unable to delete an email

Try turning off your BT hub for half an hour and when you turn it back on you will probably be issued a new IP address and hopefully be connected to a different BT email server which may allow the email to be deleted.

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Message 12 of 13

Re: Unable to delete an email

Thank you for that suggestion, I'll try it out.

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Message 13 of 13

Re: Unable to delete an email

This is just one email, but since BT upgraded their mail programme, I have other problems,  such as unable to complete the request, timed out (and this after just 12 seconds !

I often have to close the programme down and start again.

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