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laztaylor
Aspiring Contributor
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Message 1 of 5

Unable to send email from Outlook 421 too many messages

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PLEASE HELP FORUM MODERATORS

 

My husband and I cannot send email from Outlook 

Yesterday I spent an hour on line with tech support who went into my computer to check settings.

He or She did all the checks but nothing worked After the hour I waited no responses and then whoever logged off.

I have reloaded Outlook  but still not working.

I have looked at the sites and this has happened to others, one was due to a Nas drive and mine I could not find.

Most responses required ?resets by BT of a server. How can I get this achieved myself if an hour with tech support has not achieved anything.

 

The message is :- 

The server responded:421 Too many messages (1.3.5.1) from IP address 198.16.31.232.

 

I can do everything on web site but this is not the way I like to work.

 

PLEASE HELP I AM AT THE END OF MY TETHER.

 

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4 REPLIES 4
laztaylor
Aspiring Contributor
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Message 2 of 5

Re: Unable to send email from Outlook 421 too many messages

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I can send mail now in Outlook so whatever it was has been changed

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Moderator
Moderator
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Message 3 of 5

Re: Unable to send email from Outlook 421 too many messages

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Thanks for coming back and for letting the Community know @laztaylor.

 

I'm sorry we didn't see this sooner.

 

Enjoy the rest of your weekend Smiley Happy

 

Thanks

 

DanielS

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MikeS2
Newbie
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Message 4 of 5

Re: Unable to send email from Outlook 421 too many messages

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I am getting the same 421 message - too many emails - looks like I sent a mail yesterday with a large bcc. It hasn't reset. I have an appt with BT tch line in 25 mins. Looking at the previous messages, it looks like I have to get BT to reset a counter, but I will just get told the usual story from BT "we don't do Outlook" re-load Outlook" (which I tried - putting my btinternet onto my tablet Outlook - where it won't send! What do I tell the BT techie to get him to do the reset?

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MikeS2
Newbie
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Message 5 of 5

Re: Unable to send email from Outlook 421 too many messages

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The techie didn't call at the allotted time - but the problem got fixed about 10 mins later.

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