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gradedmeeting
Beginner
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Message 1 of 3

Unable to send or forward certain emails - Error Code 553

edit 23.09.21(1).png

Hi, apologies for the faint screen print, I couldn't get it any bigger. Does anyone know why the error message above appears even when the content of the email is absolutely fine? No spamming, no phishing, no anything. It is even appearing when I try and forward an email from the police advising of thelatest scams to look out for. It's driving me nuts. 

Thanks very much

Mal

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2 REPLIES 2
gg30340
Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Unable to send or forward certain emails

You should edit out the email addresses that are in your screen print. This is a public forum and you could end up with a load of spam. It is also against the forum rules to post email addresses.

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RobbieMac
Moderator
Moderator
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Message 3 of 3

Re: Unable to send or forward certain emails - Error Code 553

Hi @gradedmeeting 

Welcome to the BT Community and thanks for your post!

I am sorry that you're getting error code 553 when sending and forwarding emails from your mailbox.  I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Cheers,

Robbie

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