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Message 1 of 11

Unblock a domain

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I was receiving a lot of email from a particular gmail.com sender.

I blocked the sender, but also blocked the gmail.com domain.

Now, I cannot receive any mail from a "safe" gmail.com sender.

How do I unblock the domain?

The "settings-mail- blocked senders or safe senders" tab only applies to individual emails.

Consequently, if a new person sends me a gmail.com email, I can never receive it as I have blocked the gmail.com domain.

Presumably in the settings dropdown, there must be a facility to block/unblock domains similarly to the block/unblock senders.

However, I cannot find it.

 

 

 

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Message 2 of 11

Re: Unblock a domain

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Log onto your account and go to the settings found by clicking on your username at the top right. 

Click on "Mail" at the left hand side the scroll to "Blocked Senders" on the left hand side and click on it. Scroll down until you fine the email address or domain that you want to unblock then click "delete".

It will only delete it from the blocked senders list so don't worry that you are deleting an email address from your contacts.

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Message 3 of 11

Re: Unblock a domain

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Hi, thanks for responding.
I understand how to unblock individual emails.
My question is how to unblock a domain.
In my case, I have blocked the domain "gmail.com".
As far as I am aware, in emails I receive from anyone with a "gmail.com" address will be blocked.
So if anyone new (obviously not in my safe senders list), emails me using a gmail.com address, they will be blocked as the gmail.com domain is blocked.
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Message 4 of 11

Re: Unblock a domain

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Its in exactly the same place, just look down the list for *@gmail.com rather than an individual name.

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Message 5 of 11

Re: Unblock a domain

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Hi,
Sorry to appear a bit thick.
My blocked senders list is in alphabetical order.
*.@gmail.com is not at either the top or bottom of the list.
I have slowly scrolled through the list and cannot find it.
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Message 6 of 11

Re: Unblock a domain

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Then you haven't blocked the entire domain

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Message 7 of 11

Re: Unblock a domain

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Found it in blocked senders.

It was gmail.com.

 

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Message 8 of 11

Re: Unblock a domain

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I cannot see 'Blocked Domain'  anywhere - how do I get to it ?

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Message 9 of 11

Re: Unblock a domain

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You go into the blocked senders section and look in the list for the domain,the part after @ that has no name before @. For example @gmail.com and unblock that.

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Message 10 of 11

Re: Unblock a domain

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The list of Blocked Senders starts with an alphabetical listing of the blocked domains, as shown below, note there is no @ preceding the entries.

news.co.uk

radio.com

gps.org

The list then continues with alphabetical listing of blocked email addresses, which obviously include @

abc@hotmail.com

dunce@stir.ac.uk

frog@bio.org

rocket@space.com

spear@zulu.com

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