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David27
Aspiring Contributor
806 Views
Message 21 of 37

Re: Until the last hour, I had got access to e-mail account via www.bt.com

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Wasted much time trying to log in but visited Community in the end. Stopped me from doing other jobs. Should have gone to Community first before wasting time with BT Help?  Recently upgraded Windows10 which has slowed everything up and introduced Windows defender.

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Pat5
Beginner
784 Views
Message 22 of 37

Re: Until the last hour, I had got access to e-mail account via www.bt.com

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I have the same problem. I wonder if it’s affecting  people who pay especially for email and not broadband.

I also access via bt.com

I hope this is sorted soon

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chris661
Aspiring Contributor
780 Views
Message 23 of 37

BT/Yahoo email Site Cannot be Reached

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Recently been having a lot of trouble logging in to my online BT/Yahoo email.  This message comes up:

This site cannot be reached

email.bt.com refused to connect.

Try:

ERR_CONNECTION_REFUSED
 
Have tried turning off firewall, deleting all cookies, trying different browsers. This is on my desktop computer. The same thing happens on my android phone.
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polish
Aspiring Expert
778 Views
Message 25 of 37

Re: Until the last hour, I had got access to e-mail account via www.bt.com

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I have a broadband package and still had the problem.

I have managed to log in to email but it is very slow running

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sandyh
Beginner
772 Views
Message 24 of 37

email log-in problem

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I have just tried to log in to my email account and message came up 'this page is not available'check internet connection etc.    After several attempts with same response the last time I tried I got msg  'email.bt.com refused to connect.  I am receiving emails from bt on my phone ok.  I last used email on this computer yesterday and everything was working fine.  Any suggestions would be gratefully rceived.

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Pat5
Beginner
767 Views
Message 26 of 37

Re: Until the last hour, I had got access to e-mail account via www.bt.com

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Email doesn’t seem so good since BT changed from yahoo.

I have very slow access too

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Anonymous
Not applicable
773 Views
Message 27 of 37

Re: BT/Yahoo email Site Cannot be Reached

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Try going to BT.com and clicking email at the top of the screen

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sandyh
Beginner
766 Views
Message 28 of 37

Re: Until the last hour, I had got access to e-mail account via www.bt.com

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I have exactly the same problem but am still receiving emails on my phone

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BlairD
Beginner
748 Views
Message 29 of 37

Re: Until the last hour, I had got access to e-mail account via www.bt.com

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11.57

 

Service is back, logged in quickly as usual.

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HowardH
Contributor
748 Views
Message 30 of 37

Re: Until the last hour, I had got access to e-mail account via www.bt.com

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Have just successfully accessed email via IMAP and by web mail, so problem seems to be fixed.

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