on 27-03-2012 19h51
I cannot seem to upload any attchments to my emails, I can send emails without attchments but not with. This goes for all types of attachments...photos, word docs and excel docs. I have upgraded to Internet Explorer 8 which was recommended but no difference. In order to send any attachments I have to use my old AOL email account, sort of defeats the object of having BT email, any help would be greatly appreciated.
on 30-03-2012 14h18
I thought this would prove technically difficult as I have not found anyone who knows the answer to it, maybe Yahoo email just doesn't allow attachments.
on 30-03-2012 14h29
You seem to have solved it here http://community.bt.com/t5/Other-BB-Queries/Switching-back-to-BTYahoo-classic-view/m-p/365001/highli...
on 09-05-2012 7h42
I have suddenly stopped being able to attach files to emails. I don't get an error message, the files just keep trying to attach forever.
I am also not able to download attachments others have send me.
I am accessing my BT Openworld account from my Mac, but I also tried from an old Dell and had the same problem.
I have tried the reverting to BT Yahoo Classic as others have recommended but nothing happened.
on 20-05-2012 20h18
I've also suddenly found I am unable to attach photo's to Emails using BTYahoo. This used to work fine. I have tried 2 different computers, different files, using basic and multiple file uploaders. I have SFBB and have 10M down / 8M up even with WIFI. Files never complete attachment and sometimes give a error, lit up in red, to say cannot attach.
Anyone know what is going wrong?
31-05-2012 1h19 - edited 31-05-2012 1h19
I've also experiencing this problem today. I am using Firefox. I don't think the size of the attachment is the problem as it is ony a small file.
Howeve I notice that when I press the attachment button a Norton logo appears on the right hand side. Where has this come from as BT Yahoo uses McAfee and I uninstalled Norton ages ago? Is this the problem and how do I get rid of it?