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Martin59
Beginner
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Message 1 of 18

Vanity/personal email addresses

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Hi all, 

I switched from plus net to BT yesterday, all services moved over smoothly. At plus net I had my personal email address linked to my plus net email address. When the sender used my personal address eg xxx@xxxx.com it found its way to me under the real address of xxxxxxx@plus.net.com

How can I achieve this at BT, I will now have emails being bounced because they re not being picked up by plus net any more and I need them picked up on my new BT address.  

Help gratefully received

Thanks

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17 REPLIES 17
NigelB72
Guru
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Message 2 of 18

Re: Vanity/personal email addresses

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Not sure but as this is a public forum, I'd recommend removing your actual email addresses from this post

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Martin59
Beginner
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Message 3 of 18

Re: Vanity/personal email addresses

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Hi, 

that is a made up address for the purpose of demonstrating what I was after. Dave Smash was out of the fast show as in smashy and nicey 🙂

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Martin59
Beginner
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Message 4 of 18

Re: Vanity/personal email addresses

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but i appreciate the good advice.  i will edit it with a few crosses 

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NigelB72
Guru
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Message 5 of 18

Re: Vanity/personal email addresses

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@Martin59 ahh right I get it... You'd be surprised at how much personal information some people post on here 😂...

Personally I don't know about the email address rerouting because I just stick with Gmail but I'm sure someone will be along soon with the answer to your question... 👍

licquorice
Distinguished Sage
Distinguished Sage
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Message 6 of 18

Re: Vanity/personal email addresses

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Go to Settings > Mail > Accounts > add

gg30340
Distinguished Sage
Distinguished Sage
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Message 7 of 18

Re: Vanity/personal email addresses

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You will need to find out what happens to your email address when you leave Plusnet. 

It may be that it is either a) deleted b) kept active c) kept active for a fee.

If the email address is kept active by Plusnet you can set your BTMail account up to fetch the email from Plusnet or you can set Plusnet to forward the emails to the BTMail account.

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licquorice
Distinguished Sage
Distinguished Sage
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Message 8 of 18

Re: Vanity/personal email addresses

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I think the OP now wants to collect his own domain email on BT rather than his own domain on Plusnet 😉

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gg30340
Distinguished Sage
Distinguished Sage
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Message 9 of 18

Re: Vanity/personal email addresses

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Just re-read it and I think you are right.👍

Martin59
Beginner
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Message 10 of 18

Re: Vanity/personal email addresses

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hi, just back in , yes you are correct I want to collect my own domain on my new bt address. I was struggling to articulate what i need, you have hit the nail on the head . Thank you
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