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Message 1 of 2

Verify Code - Password reset email not received from Google gmail.

Hi, 

For some reason my bt email account seems to be blocking a password reset email from Google - gmail. I need this email to reset and verify my password. I've tried adding email to the safe senders etc. 

Any way of fixing this as it's incredibly irritating. 

 

Cheers

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Message 2 of 2

Re: Verify Code - Password reset email not received from Google gmail.

Hi @Streeter12 thanks for posting, has the email address or gmail domain been blocked in your blocked sender settings?

Thanks

Neil