I am trying to view my email account on my work phone because my personal mobile is away being repaired. Each time I try to logging to email on my work phone it says I need to enter a code that it has sent to my personal mobile. Obviously I have no access to my personal mobile at this time. How do I get the pass code sent somewhere else say my email address as I do have access to my emails via my home PC
Thanks for your help
fnx
Solved! Go to Solution.
You would appear to have 2 factor authentication activated and you must have given your mobile number as the number to have the code sent to.
For obvious security reasons you can not just have the code sent to another number.
You would need to log onto your MyBT and change it there.