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Johnoo
Expert
197 Views
Message 1 of 15

Want to keep signed in!

I want to be kept signed in. So I check the box to do this, but I always get signed out

Is it my problem or the e mail providers?

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14 REPLIES 14
Johnoo
Expert
169 Views
Message 2 of 15

Re: Want to keep signed in!

So,no advise?

Am I doing something wrong?

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barnpiece
Expert
163 Views
Message 3 of 15

Re: Want to keep signed in!

It doesn't stay signed in for me either.

I have various other accounts including outlook and gmail -- they always do!

Richard

 

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Johnoo
Expert
153 Views
Message 4 of 15

Re: Want to keep signed in!

Looks like there is a problem with this facility, so is there any way to report this to obtain correction?

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Carlusha
Recognised Expert
146 Views
Message 5 of 15

Re: Want to keep signed in!


@Johnoowrote:

I want to be kept signed in. So I check the box to do this, but I always get signed out

Is it my problem or the e mail providers?


Signed in where? Here on the Community Help page? If yes, I have been logged in the Community since January when we moved in to our current address.

Ah, email. How are you accessing your email? Via webmail?

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Johnoo
Expert
135 Views
Message 6 of 15

Re: Want to keep signed in!

Yes via webmail, I check the box on BT mail to keep me signed in, but on many occasions it does not keep signed in.

Also to advise you I view my mail by Thunderbird

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Carlusha
Recognised Expert
113 Views
Message 7 of 15

Re: Want to keep signed in!

@Johnoo 

That's weird. I too use an email client which downloads (and sends) emails without my having to set anything on the BT email account. There is no need to actually log in to BT email as the Thunderbird settings will deal with that aspect.

Until someone who is more familiar with Thunderbird settings chimes in, perhaps have a look here:

BT - Manually setting-uo email clients 

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Johnoo
Expert
105 Views
Message 8 of 15

Re: Want to keep signed in!

I am aware of the settings.

It's just that I also like being logged into BT mail.

There is a icon to "Keep Logged In" but this does not work.

Can somebody please advise why?

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matinsnaff
Beginner
66 Views
Message 9 of 15

Re: Want to keep signed in!

While login you have to check "Keep Logged In" box.

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Johnoo
Expert
62 Views
Message 10 of 15

Re: Want to keep signed in!

Yes, I'm aware of that & I do

But I still get being signed out.

There is a problem to resolve by the developers

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