Help us improve our customer experience. We are very keen to get your thoughts on some of the ideas we are exploring. Please take a few minutes to complete this short survey,
BT Customer experience survey
We’ve listened to lots of customer feedback and here’s what you’ll see as a result:
• No more top navigation bar taking up space so you’ll be able to see your emails more easily.
• We’ll stop showing 3rd party adverts. So the only promotions you’ll see will be for BT products and services.
• If you’d like even more space, you can choose to hide our promotions which will disappear for the rest of your session.
Our new logo and colours will give everything a fresher look too. Like a lick of paint. Here’s a glimpse of what your new BT Mail account will look like: