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cup
Aspiring Contributor
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Message 1 of 9

Where has the action+ rule edit button gone

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How do I change the rules?  The Action+ button is gone and emails are appearing randomly in the wrong folders.  Finance emails is appearing in the club folder.  Some club emails appear in the main folder, some in the club folder.

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8 REPLIES 8
Anonymous
Not applicable
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Message 2 of 9

Re: Where has the action+ rule edit button gone

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OK, I'll be the first to say it. What are you talking about?

cup
Aspiring Contributor
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Message 3 of 9

Re: Where has the action+ rule edit button gone

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In the past before the new javascript offering, when a message was selected, and extra button appeared: the Action+ button. If you clicked on this button, you could set the rules for the messages to go into specific folders so that the inbox only contained the unfiltered messages.

Obviously something has happened to the rules and messages are now randomly appearing in the wrong folders.  What I would like to do is to see which rules have been corrupted and redo them.  In order to do that, I need to get to the rules.  Since this button is no longer visible, how do I get to the rules?

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Anonymous
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Message 4 of 9

Re: Where has the action+ rule edit button gone

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What application are you talking about

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cup
Aspiring Contributor
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Message 5 of 9

Re: Where has the action+ rule edit button gone

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Application: email
Function: rule editor
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gg30340
Distinguished Sage
Distinguished Sage
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Message 6 of 9

Re: Where has the action+ rule edit button gone

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You are not being very clear about how you access your email. ie are you using an email client/app or via a browser.

If its a browser you can access your rules by logging on and clicking on your user name. This will show the settings. Click on that and select mail. You will find the rules there.

cup
Aspiring Contributor
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Message 7 of 9

Re: Where has the action+ rule edit button gone

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You didn't ask how I was accessing the email. I'm using it via the browser.
Thanks for the tip - they were in Username/Settings/Mail/Rules
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licquorice
Distinguished Sage
Distinguished Sage
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Message 8 of 9

Re: Where has the action+ rule edit button gone

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It is common when seeking help to provide relevant information at the outset rather than posting cryptic messages and having to have information teased out.

gg30340
Distinguished Sage
Distinguished Sage
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Message 9 of 9

Re: Where has the action+ rule edit button gone

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I didn't ask you anything. You were asked which application you were using and you replied email. That is not what was meant.