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Distinguished Guru
Distinguished Guru
2,388 Views
Message 39 of 132

Re: Where is the "keep me logged in" box?


@lesleyj wrote:

did anyone get an answer to this? very annoying to have to constantly sign in and out when I am only using my own computer.  And no I don't want to keep the browswer open all day.


Have a look at this thread, particularly under WEBMAIL in the main link in Message 6.

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lesleyj
Contributor
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Message 42 of 132

Re: Where is the "keep me logged in" box?

Sorry - I don't quite follow.  I just want to know where to find the 'keep me logged in' box that is mentioned when I click on the help button.  i can't see it anywhere.

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vofsanity2
Recognised Expert
1,868 Views
Message 43 of 132

Re: Where is the "keep me logged in" box?


@lesleyj wrote:

Sorry - I don't quite follow.  I just want to know where to find the 'keep me logged in' box that is mentioned when I click on the help button.  i can't see it anywhere.


lesleyj
Have a look at this thread

 

http://community.bt.com/t5/Other-BB-Queries/BT-Email/td-p/1054994

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Distinguished Guru
Distinguished Guru
1,856 Views
Message 44 of 132

Re: Where is the "keep me logged in" box?


@lesleyj wrote:

Sorry - I don't quite follow.  I just want to know where to find the 'keep me logged in' box that is mentioned when I click on the help button.  i can't see it anywhere.


Have you been migrated to the new service yet? If you can sign in at http://login.yahoo.com you're still on the old service.

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lesleyj
Contributor
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Message 45 of 132

Re: Where is the "keep me logged in" box?

Yes I can log in there but it takes me to the new log-in screen.  That's why I thought I was on the the new service - and that's the whole problem.  I have to log in all the time.  If I click on the help button it says there is a 'keep me logged in' button that will keep me logged in for 14 days but it doesn't appear on the log in page and no seems to be able to tell me where it is.  They just keep suggesting I read other posts!

 

Sorry I must be really dense or missing something but all I want to know is where is the 'keep me logged in' button?!

 

Can anyone take a screen shot of the 'keep me logged in' button?

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Distinguished Guru
Distinguished Guru
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Message 46 of 132

Re: Where is the "keep me logged in" box?

@lesleyj  Probably best to stick to the other thread where KB is advising you.

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Distinguished Sage
Distinguished Sage
1,825 Views
Message 47 of 132

Re: Where is the "keep me logged in" box?

Its a problem when there are too many threads relating to the same thing. Merging the threads can help sometimes, but it can cause problems with continuity.

Providing a link to the main thread works most of the time, unless people keep adding new threads.

 

There must be a better way, it needs some thought and experimentation with placemarkers and read-only threads.

 

-----------------------------------------------------------------------------------

Forumhelp (Private website) Lots of additional information and help.
You will need to be connected to your home BT Broadband connection to view it, or any links to it that I post on this forum.

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Distinguished Sage
Distinguished Sage
1,821 Views
Message 48 of 132

Re: Where is the "keep me logged in" box?


@lesleyj wrote:

Can anyone take a screen shot of the 'keep me logged in' button?


Its here http://forumhelp.dyndns.info/email/keeplogin.jpg

but you will only see once you have logged into the new BT e-mail.

-----------------------------------------------------------------------------------

Forumhelp (Private website) Lots of additional information and help.
You will need to be connected to your home BT Broadband connection to view it, or any links to it that I post on this forum.

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Oliver341
Expert
1,766 Views
Message 49 of 132

Re: Where is the "keep me logged in" box?


@lesleyj wrote:
Sorry I must be really dense or missing something but all I want to know is where is the 'keep me logged in' button?!

 


 

Visit http://mail.yahoo.com/ every time you log in to your BT mail. Tick the box - password saved.

Oliver.
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lesleyj
Contributor
1,741 Views
Message 50 of 132

Re: Where is the "keep me logged in" box?

I thought I WAS on the new BT email because now I have to go into that BT screen and click on the email link to access email?? But I definitely don't have a keep me logged in box.  really confusing

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