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Distinguished Guru
Distinguished Guru
1,573 Views
Message 57 of 132

Re: New Email Login Proceedure

Why don't you use an email client like Thunderbird? Logs in and downloads new messages with one click, or automatically if you leave it open.

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Jolan
Aspiring Contributor
1,562 Views
Message 59 of 132

Re: New Email Login Proceedure

Thank you for the links Guru. Unfortunately this problem has only just arisen. As explained in my posting, one used to be able to click "keep me logged in" on the login page. This facility has now disappeared and BT(India) keeps telling me it's for my own good. Although I've been very happy withBT Yahoo mail, I now feel like changing my emain client. Logging in every time one activates BT email is simply a pain!

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Jolan
Aspiring Contributor
1,563 Views
Message 60 of 132

Re: New Email Login Proceedure

So sorry! I'm new. Should have addressed to gg30340

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Jolan
Aspiring Contributor
1,213 Views
Message 61 of 132

Re: New Email Login Proceedure

Thank you pottyperson. I'm thinking of doing that. Just waiting a wee while to see if someone at BT Mail will realize how daft their new idea is (doing away with the "keeped me logged in" box) and how inconvenient for users. Do they really care?

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Distinguished Sage
Distinguished Sage
1,198 Views
Message 62 of 132

Re: New Email Login Proceedure

I have lost track about this issue due to the number of threads on the forum about it but I seem to recall reading on one thread that once you are fully migrated onto the new email system the "keep me logged in" box becomes available. 

Jolan
Aspiring Contributor
1,195 Views
Message 63 of 132

Re: New Email Login Proceedure

Thanks again. I'll wait awhile. Hopefully what you say will happen.

 

BT call centre in India never mentioned this. If truw, they are clearly not aware of it.

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Oliver341
Expert
1,191 Views
Message 64 of 132

Re: New Email Login Proceedure


@gg30340 wrote:

I have lost track about this issue due to the number of threads on the forum about it but I seem to recall reading on one thread that once you are fully migrated onto the new email system the "keep me logged in" box becomes available. 


 

It does indeed. After you log in to BT Mail for the first time, the next time you visit the email login page, a "Keep me logged in" tickbox appears.

Oliver.
Jolan
Aspiring Contributor
816 Views
Message 89 of 132

Re: New Email Login Proceedure

Hi again!

Yee! There are several threads on this topic.

I'm still on the older system but have recently discovered a "fix".

I click on  "mail" on the rhs of the blue bar.

Type in my email address and password.

When I'm then taken onto my email page, I 'bookmark' the page (I use Google Chrome).

Since then, every time I wish to open my email page, I just click on the bookmark and am taken straight in. I don't even see the login box. (Yahoo! Pardon the pun).

Saves me a lot of time as I log in several times a day.

Thanks to everyone for your interest.

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trumble2
Beginner
12,095 Views
Message 6 of 132

Email log in

I have just been forced to change my home page to bt.com. I have to log in to get my emails and there does not seem to be a button to stay loged on like the old one. do I have to log on each time to check emails

 

trumble2

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Guru
Guru
12,086 Views
Message 7 of 132

Re: Email log in

Hi trumble2,

 

At the moment the new BT Login portal which has replaced the Yahoo login portal requires you to login everytime you visit the page.

 

However this may change once all the BT Retail broadband customers have been migrated to the new BTmail service and platform.

 

Cheers

 


jac_95 | BT.com Help Site | BT Service Status
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