cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
608 Views
Message 1 of 13

Why am I still getting junk mail to my old btinternet email?

Even when I was with BT I asked them to delete my btinternet em address. I continued to get emails to my Apple devices. Now I have left BT all together and I am still receiving the scam emails. I shall complain to ofcom if it doesn't stop.

0 Ratings
Reply
12 REPLIES 12
603 Views
Message 2 of 13

Re: Why am I still getting junk mail to my old btinternet email?

Why do you keep accessing the address? Just delete the address from your devices.

550 Views
Message 3 of 13

Re: Why am I still getting junk mail to my old btinternet email?

It is not on any of my devices. Thank you
0 Ratings
Reply
545 Views
Message 4 of 13

Re: Why am I still getting junk mail to my old btinternet email?

So how are you receiving the emails?

0 Ratings
Reply
532 Views
Message 5 of 13

Re: Why am I still getting junk mail to my old btinternet email?

Are you using a mail client that is still configured to receive mail sent to  your old BT address? 

0 Ratings
Reply
525 Views
Message 6 of 13

Re: Why am I still getting junk mail to my old btinternet email?

That BT address was supposedly cancelled by BT ages ago. The BT em address is not on any of my devices

 

0 Ratings
Reply
524 Views
Message 7 of 13

Re: Why am I still getting junk mail to my old btinternet email?

I wish I knew. I put a review on Trustpilot and the responded to post my issue on here. I keep getting the same response. So not helpful at all. 

0 Ratings
Reply
509 Views
Message 8 of 13

Re: Why am I still getting junk mail to my old btinternet email?

If you don't use the email address (so aren't logging into it) and it's not configured on your devices, how do you know it's receiving junk/spam?

0 Ratings
Reply
502 Views
Message 9 of 13

Re: Why am I still getting junk mail to my old btinternet email?

Exactly

0 Ratings
Reply
499 Views
Message 10 of 13

Re: Why am I still getting junk mail to my old btinternet email?

Do you mean like "forward to"?

0 Ratings
Reply