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clipper203
Beginner
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Message 11 of 12

Re: Why do I keep having to change password for BT account and BT email

He's never told me that he uses anything other than his PC (Windows Live Essentials 2012 client) to access his emails.

I'll confirm this with him tomorrow.

Thanks

 

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licquorice
Distinguished Sage
Distinguished Sage
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Message 12 of 12

Re: Why do I keep having to change password for BT account and BT email

He may have set an account up on his phone at some time and forgotten about it, even if he doesn't use it it will still be polling.

It could be, of course, that there is somebody out there that has incorrectly entered their email address and is wondering why their password doesn't work and in the meantime is locking out your friend's account because of the failed attempts.

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