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Sable
Contributor
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Message 1 of 4

Width of emails

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I have BT Yahoo mail. Most of my emails display correctly but some cut off a portion on the right hand side, as though the email is too wide! I can't find anything in help topics.

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Moderator
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Message 2 of 4

Re: Width of emails

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Hi @Sable,

 

That is rather strange. Hopefully we can get to the bottom of it together.

 

I'll need a few more details from you. Are you using a mobile phone or a tablet? Are you using an email client, app or webmail?

 

It'd be handy if you could post a screenshot of the problem with your emails. If you do, please make sure that you don't include any personal information.

 

Thanks

 

DanielS

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Sable
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Message 3 of 4

Re: Width of emails

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Sorry - have only just found that you had replied - don't appear to get email notifications.

What I have just realised is that when I open an email, the preview pane stays, so then there is insufficient width to display the whole email - if that makes any sense. So, I have three columns: list of inbox, sent, etc; then preview column; then where email displays when I open it. 

 

 

ETA Solved - managed to change settings on emails

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Moderator
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Message 4 of 4

Re: Width of emails

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Hi @Sable

 

Thanks for posting back and I'm really pleased that you've managed to sort this out.

 

I have marked your post as the solution for the benefit of anyone else who may experience the same issue!

 

Thanks,

 

Robbie

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