I cannot empty my trash and junk email folders from my win 7 account.
Inbox - select file-c lick 'Delete' - message "The selected messages could not be copied to folder"
Inbox - Click/drag file to Junk folder - same message
Inbox - Click and drag to 'Trash' folder - message appears to go to the trash folder - transaction completd OK, file appears in trash folder, highlight items in trash folder and click 'delete' - same message - click 'OK'Items disappear from trash folder, wait 3 sec, double click trash folder all deleted files reappear.
Using Ctrl-Shift-Del does not work.
happened first when BT introduced thir 'improved' email system.... I may have selected something...
Solved! Go to Solution.
I have tried to find the screen which appears in message 11 and i cannot get to it from any heading on my email page. Sorry to be a bit dense.....
seems to be working OK still....