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Message 11 of 14

Re: Windows 11 mail app

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Hmm, before taking the nuclear option I would verify if the problem is indeed the W11 mail app or a BT problem.

Even if you don't wish to use Thunderbird going forward I would see if it fixes the problem or whether the problem still exists.

 

 

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Message 12 of 14

Re: Windows 11 mail app

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I have just tried Thunderbird and was able to use it to access my BT email so I can access my BT email using Outlook and Thunderbird but not the Windows 11 Mail app.  I'm convinced the fault is with the Mail app.

Since I can use Outlook I am not going to reinstall Windows.  I'm not that attached to the Windows 11 Mail app.

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Message 13 of 14

Re: Windows 11 mail app

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Sounds like the sensible thing to do rather than taking a sledge hammer to crack a nut.

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Message 14 of 14

Re: Windows 11 mail app

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Thank you to all who tried to help.

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