cancel
Showing results for 
Search instead for 
Did you mean: 
WelshWizard
Beginner
706 Views
Message 1 of 2

Windows Live Email problem

I've been using Windows Live Mail with BT Infinity with no issues until yesterday. Worked first thing but from lunchtime I keep getting

 

Unable to send or receive messages for the xxxxxxx account. The host 'mail.btinternet.com' could not be found. Please verify that you have entered the server name correctly.

Server: 'mail.btinternet.com'
Windows Live Mail Error ID: 0x800CCC0D
Protocol: POP3
Port: 110
Secure(SSL): No

 

I've cheecked that the servers are "mail.btinternet.com" and ports 110 and 25 as required.

 

I can successfully ping "mail.btinternet.com". I also temporarily disabled the firewall to see if that made any difference - it didn't

 

Any ideas please?

 

Thanks

 

WW

0 Ratings
Reply
1 REPLY 1
Distinguished Sage
Distinguished Sage
703 Views
Message 2 of 2

Re: Windows Live Email problem

Sometimes this just happens. If you leave it alone it usually sorts itself out within a day or two. You can sometimes speed it up if you log into your email account via webmail.

0 Ratings
Reply